No refunds, returns, or exchanges are permitted; on items OR gift cards. All sales are final due to demand; including no cancellation orders. Exceptions, if approved, will be refunded to store credit (gift card). Please be sure you checkout with the items needed/wanted as anything 'accidentally' ordered will not receive a bank refund. If a wrong address was given at checkout, the package will most likely be returned to BSBB as a 'Return to Sender' package from the post office. If this occurs NO kind of refund will be made; no exceptions. Because of this, please ensure the address you use at checkout is correct. Lost or stolen packages will also not be refunded or shipped for a second time.
*Any orders that arrived broken will have the option for a replacement or store credit (gift card). All broken orders will only get a one time replacement.*
BSBB along with many other small businesses have recently been hit with a ton of disputes from scam orders. If you wrongfully file a dispute, you will be banned as a customer, you will be contacted to discuss the issue, and if the order exceeds a certain amount or we are not able to peacefully resolve the issue with you, we will seek legal action. We do not tolerate scamming and we now have a legal team to take care of these issues.